Founder

Samantha Zahra is a Registered Psychotherapist, Primary Care Paramedic, and Founder of Frontline 9 Consulting, where she works directly with first responder and high-trauma exposed organizations to advance proactive mental health systems and strengthen organizational culture.

Drawing on over a decade of paramedic experience and extensive clinical training in trauma-focused therapeutic modalities, Samantha brings a uniquely integrated perspective that bridges operational realities with evidence-based psychological care. Her work is deeply informed by both professional and lived experience; a perspective that has shaped her focus on prevention. Through this lens, she supports organizations in moving beyond reactive models of care toward systems that actively strengthen recovery as it unfolds.

As a consultant, Samantha works in partnership with paramedic, police, corrections, and fire services, as well as healthcare organizations to design and implement practical, prevention-oriented mental health strategies. Her work spans system-level consulting, including peer support program development, leadership engagement, policy and protocol design, and the integration of evidence-based approaches into existing wellness frameworks. Her consulting style is collaborative, grounded, and aligned with the realities of frontline work, ensuring recommendations are both credible and implementable.

In addition to her consulting work, Samantha has led initiatives focused on streamlining clinical strategy, strengthening quality oversight, and advancing trauma-focused, evidence-based care. This experience enhances her consulting background by allowing her to translate high-level strategy into practical, system-level solutions that improve both clinical outcomes and organizational performance.

Professional Credentials:
Registered Psychotherapist (CRPO)
Master of Arts in Counselling Psychology (MACP)
Bachelor of Arts, Social Sciences (Minor: Psychology)
Primary Care Paramedic
Advanced Emergency Medical Care Assistant (AEMCA)
Master of Business Administration (Candidate)

Samantha holds a Master of Arts in Counselling Psychology from Yorkville University, a Bachelor of Arts in Social Sciences with a minor in Psychology from Brock University, and a Paramedic diploma from Niagara College. She is currently pursuing a Master of Business Administration at Yorkville University. Samantha is also a CPT Quality-Rated Provider with advanced training in multiple gold-standard trauma-focused treatments.

Commited to helping organizations build systems that better support those who carry the psychological demands of critical frontline service.